When must an employee have pre-service training?

• A. Within 90 days of beginning job duties.
• B. Before starting job duties.
• C. Within 12 months of hire.
• D. Within 60 days of hire.

Answer: (A)

Pre-service training is a requirement that must be completed after a new employee begins work, not before. It sets a concrete deadline to ensure new staff quickly gain essential knowledge—like agency policies, safety procedures, and mandated reporting—so they can perform duties responsibly from the start. The standard timeframe is within 90 days of beginning job duties, which balances getting trained soon with allowing enough time for onboarding. Training before starting would delay employment, while waiting too long (such as 12 months) leaves a long period without required training. A 60-day window is not the stated requirement in this policy, so the 90-day window is the recognized timeframe.