How should an LCPAA respond to a suspected abuse allegation within the agency?

• A. Follow mandatory reporting requirements to DFPS, ensure child safety, conduct internal inquiry, preserve evidence, and cooperate with investigators
• B. Ignore the allegation
• C. Respond only after investigation
• D. Delay reporting

Answer: (A)

The key requirement here is to act quickly to protect the child and to involve the proper authorities without delay. An LCPAA must follow mandatory reporting requirements and notify DFPS (the designated child protection agency) as soon as abuse is suspected. While the report is being made, the agency should take immediate steps to ensure the child’s safety and prevent further harm.

At the same time, an internal inquiry should be conducted to understand what happened within the agency—whether safeguards were in place, whether policies were followed, and whether any immediate risk to other children exists. This internal review helps the agency address gaps and strengthen protections, but it does not replace the external report to DFPS.

Preserving evidence is essential. Do not alter or destroy records, secure relevant documents, and document all relevant observations and actions so investigators have an accurate picture.

Finally, cooperate fully with investigators. Provide requested records, grant access to staff and facilities as appropriate, and respond with factual information. This cooperation supports a thorough and timely investigation and demonstrates the agency’s commitment to child safety.

This approach protects the child, meets legal obligations, and supports proper investigation. Ignoring, delaying, or treating the matter as something to handle after an investigation is not appropriate and can put children at further risk.